Privacy Policy

Effective Date: January 2025 | Last Updated: January 2025

1. Introduction

Welcome to ReelSync ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video management and social media publishing platform.

ReelSync is committed to protecting your privacy and ensuring transparency about our data practices. This policy complies with the General Data Protection Regulation (GDPR), applicable data protection laws, and industry best practices.

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YouTube API Services Notice

Important: ReelSync uses YouTube API Services to provide YouTube integration features. By using our platform, you acknowledge that we access and utilize YouTube's API to manage your YouTube content, retrieve analytics data, and publish videos on your behalf. This integration is subject to YouTube's Terms of Service and Google's Privacy Policy athttp://www.google.com/policies/privacy.

2.1 Personal Information

We collect the following types of personal information:

  • Account Information: Name, email address, password (encrypted)
  • Profile Information: Profile picture, bio, preferences
  • Contact Information: Email address for communications
  • Payment Information: Billing details processed through Stripe (we do not store credit card information)

2.2 Social Media Account Data

When you connect your social media accounts, we collect:

  • Platform Tokens: Access tokens for YouTube, Instagram, TikTok, Pinterest, Facebook
  • Account Metadata: Username, profile information, follower counts
  • Publishing Permissions: Authorization to post content on your behalf
  • Analytics Data: Performance metrics from connected platforms

2.3 Content Data

  • Videos: Uploaded video files and metadata
  • Captions and Descriptions: Text content for social media posts
  • Scheduling Information: Publication dates and times
  • Thumbnails: Generated or uploaded thumbnail images

2.4 Usage and Analytics Data

  • Platform Usage: Features used, time spent, interaction patterns
  • Device Information: Browser type, operating system, IP address
  • Performance Metrics: Video views, engagement rates, reach statistics
  • Error Logs: Technical issues and system performance data
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YouTube Terms of Service Agreement

By using ReelSync's YouTube integration features, you explicitly acknowledge and agree to be bound by theYouTube Terms of Servicein addition to ReelSync's own terms.

This agreement is required by YouTube's Developer Policies and ensures that all users understand their obligations when using YouTube's platform through ReelSync.

Important Notice:

  • You must comply with all YouTube policies and guidelines
  • Violations of YouTube's terms may result in suspension of your YouTube integration
  • ReelSync acts as your authorized agent for YouTube API access
  • You remain fully responsible for all content published to YouTube

16. Contact Information

Privacy Inquiries

Email: [email protected]

Legal Name: ROAS S.R.L

Address: Via G. Puccini, 37 98043, Rometta Marea (ME)

Data Protection Officer: [DPO Contact Information]

Supervisory Authority

If you are located in the EU/EEA, you have the right to lodge a complaint with your local data protection authority.

View EU Data Protection Authorities →
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Legal Compliance Notice

This Privacy Policy has been designed to comply with GDPR requirements for social media platforms that process personal data. It addresses the specific challenges of data privacy in social media environments and third-party integrations.